Terms and Conditions

Terms and Conditions

Return and exchange policy:

• It can be returned within 2 days and exchanged within 3 days from the date of receipt from the customer.
• The product must be in its original packaging and in the same condition as when purchased.
• The refund amount includes the value paid for the game only, excluding the shipping amount.
• The amount will be returned to the customer via bank transfer only.
• Product shipping fees are paid by the customer to the store warehouse.
• If the conditions match, contact us on the website and provide us with the following:

1. Name and mobile number.
2. order number.
3. City and location details (district, street, house number, etc.).
4. IBAN number.

• The amounts will be refunded to the customer's account after the product arrives at the store's warehouse.

Privacy

Please review our Privacy Policy, which governs your use, to understand our practices.

Delivery

Unless otherwise agreed upon, all delivery times are estimates and we make every effort to ensure that shipments arrive on time with shipping companies.

Transportation and loss of shipment

Ownership of the product is transferred to the buyer upon receipt of the product. In the event of any damage or loss of the shipment, the store bears full responsibility for that.

Prices

The store has the right to change prices under any circumstances except what is recorded on the invoice.

Warranty

In the event of any damage to the product, such as breakage or shortage, the store bears full responsibility for that, and the buyer must contact the store within 24 hours of receiving the shipment, after which the buyer is not entitled to claim the costs of damage if it exists.

Limitation of Liability

The buyer acknowledges and agrees that the store's obligation to any claims regarding the products shall not exceed the amount recorded on the invoice, minus the shipping cost. The buyer must file a claim for any damage within 3 days of receiving the shipment. If the period exceeds 3 days, the store has the right to reject the claim.

Payment

In case of choosing an advance payment method, the buyer has the right to request a refund if the order is not delivered within 7 working days.